Trust & security

Your people data, properly protected

HR holds the most sensitive records a company keeps: salaries, identity documents, grievances, medical absences. Savanna360 is built so that access is proven rather than assumed, and every consequential action leaves a record nobody can quietly edit.

ISO 9001:2015 ODPC REGISTERED UAF / IAF ORACLE PARTNER MFAAPPEND-ONLY AUDIT IN-REGION HOSTINGISOLATED TENANTS
Gabriel Registrar — ISO 9001:2015 United Accreditation Foundation IAF Multilateral Recognition Arrangement Oracle Partner
The controls

What is in place

Isolated workspaces

Every customer gets their own database and their own subdomain. There is no shared table and no cross-tenant query path.

Encryption everywhere

TLS in transit with certificates renewed automatically, and encryption at rest on the underlying storage.

Multi-factor authentication

One-time codes on login, on password reset, and before sensitive actions such as a wage draw.

Append-only audit log

Approvals, payroll submission, access and password changes, loan decisions and grievance reviews, each with actor, time and source.

Role-based access

Enforced on the server, not hidden in the interface. A manager cannot query outside their reporting line.

In-region hosting

Data stays on infrastructure Techsavanna operates in your region, rather than being shipped to another continent.

01 — Access

Proven, not assumed

Authorisation is checked on the server for every request. Hiding a button is not security, so the same rule that greys out a screen also refuses the API call behind it.

  • Role and reporting-line scope enforced server-side
  • Salary and document access restricted independently of general HR access
  • Sensitive mobile screens can require a fingerprint or face unlock
  • Session tokens rotate, and a lost device can be revoked from the account
Savanna360 HR admin workspace with role-scoped access Savanna360 HR admin workspace with role-scoped access

Access is enforced in the live workspace

02 — Accountability

A record nobody can edit

The audit log is append-only. Entries cannot be amended or deleted, including by an administrator, so an investigation months later has something dependable to read.

  • Every approval, payroll submission and access change recorded
  • Actor, timestamp, source address and what changed
  • Exportable as an evidence pack for auditors
  • Retained for the statutory period even after an employee exits
Employee documents with expiry tracking in Savanna360 HR Employee documents with expiry tracking in Savanna360 HR

Documents and changes stay on the record

03 — Confidentiality

Sensitive channels stay sensitive

A grievance is not an ordinary support ticket. Anonymous submissions stay anonymous, attachments move through a permissioned channel rather than a public link, and only assigned reviewers can open a case.

  • Anonymous submission that HR cannot de-anonymise
  • Attachments served through an authenticated channel, never a public URL
  • Case access limited to assigned reviewers
  • Employee consent required before colleague messaging
Savanna360 HR grievance case on the mobile app
Compliance

What Techsavanna holds, and what we design to

We separate the two deliberately. The first group are credentials Techsavanna actually holds; the second are the regimes the platform is built to let you satisfy as the data controller.

Certifications held by Techsavanna

Gabriel Registrar — ISO 9001 United Accreditation Foundation IAF — International Accreditation Forum Oracle Partner

Data protection, registered

Registered with Kenya’s Office of the Data Protection Commissioner as a Data Processor, and built to the Kenya Data Protection Act, 2019.

ISO 9001:2015 certified

Quality management certified by Gabriel Registrar, certificate GR25-301707 — the process behind how the platform is built, delivered and supported.

UAF / IAF accredited

That ISO certificate is issued under the United Accreditation Foundation and carries the IAF Multilateral Recognition mark, recognised internationally.

Oracle partner

A registered Oracle partner (Member, Level 1); the Techsavanna team also holds Oracle Cloud Infrastructure certifications.

Regimes the platform is designed for

Savanna360 HR gives you the controls and the evidence these require. Compliance itself rests with you as the data controller; we are your processor.

Kenya Data Protection Act 2019Consent, data-subject rights, in-region residency
GDPRLawful basis, data-subject rights, processor obligations
POPIA (South Africa)Processing limitation, purpose specification, security safeguards
Statutory payrollKenya pack live: PAYE, NSSF, SHIF, Housing Levy
Operations

How the platform is run

Automatic certificate renewal

TLS certificates renew automatically well before expiry, with an independent daily check and an alert if anything is ever at risk.

Self-healing provisioning

A workspace build that hits a transient fault retries on its own, and a stalled build is detected and recovered by a watchdog.

Continuous monitoring

Platform health, job queues and disk are monitored continuously, with alerting to the operations team.

Backups and export

Regular backups of every workspace, plus on-demand export of your own data at any time.

FAQ

Frequently asked questions

No. Each customer workspace has its own database and its own subdomain. There is no shared application table holding several customers' employees, and no query path from one workspace to another.

On infrastructure operated by Techsavanna in your region. Data is not replicated to another continent for processing, which is what keeps the Kenya Data Protection Act and POPIA residency expectations satisfiable.

Access to production is limited to named operations staff, requires multi-factor authentication, and is logged. Support staff do not have standing access to customer records; access for a specific support case is time-bound and recorded.

Yes. MFA can be required for all users, or for specific roles such as HR and payroll administrators. It is enforced at login and again before sensitive actions.

Approvals and rejections, payroll submission, password and access changes, loan and advance decisions, grievance reviews, and administrative configuration changes. Each entry records the actor, the time, the source address and what changed. Entries cannot be edited or deleted.

You export it first, in full, at any point before or after cancellation. After the retention window your workspace and its database are removed. We do not retain a copy for our own purposes and we never sell or repurpose customer data.

Yes. Sign-in can be delegated to your identity provider over OAuth or LDAP, so access follows your existing directory and de-provisioning is immediate when someone leaves. Configuration is done with you as part of Enterprise onboarding.

Email support@techsavanna.technology with the details. We acknowledge, investigate, and keep the reporter informed through to resolution.

See the controls on your own workspace

Provision a trial workspace and inspect the audit log, the roles and the access rules yourself.

Talk to us

Pick a channel and we’ll pick up. The team is in Nairobi, Monday to Friday, 8:00–17:00 EAT.